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No application stalls over one missing signature

Repio AI calls back inside a minute, chases exactly the document that is missing, and reminds customers before a payment is due. Every call is recorded and transcribed.

Under 60s

From enquiry to callback

Fully recorded

Recording, transcript and outcome on every call

Human handoff

Anything that is product advice reaches a specialist

WhatsApp · 8:30pm

I’d like to look at health cover for a family of four.

Noted. So a specialist can walk you through the right benefits, may I book a 15-minute call? Would 4pm tomorrow suit you?

Repio AI replied in 2s
Callback · 47 seconds later
Same customer, same record
Consultation booked · tomorrow 4:00pm

Where is the revenue leaking?

Financial leads cool fastest

Someone shopping for a loan or a policy fills in four or five forms at once. Calling back in two hours is already late.

An application stuck on one document

The customer wants to sign, one copy is missing. Chasing it is repetitive work, and it stretches your whole team’s sales cycle.

Policies lapse for want of a reminder

Renewal revenue is the easiest to keep and the easiest to forget. One timely call is usually all it takes.

The customer journey

From first contact to coming back

Workflows are clearly divided between AI Chat and AI Voice, working in sync on a single customer record.

1Enquiry
AI Chat

Answer financial enquiries over chat and qualify preliminary needs 24/7

The AI explains the products at a general level from your approved material, asks the basic questions, and books time with a specialist.

System recordA prospect record with stated need and lead source
2Speed-to-lead
AI Voice Call

Call back in under a minute, capture voice consent, and book specialist consultations

The AI names the company, says it is a virtual assistant, and asks permission to continue. Then two or three qualifying questions and a booking.

System recordThe consent recording is stored on the file with the booking
3Application
+Voice + Chat

Remind clients of missing documents based on exact application status

The system knows which step the file is stuck on. The AI calls or messages with the specifics: which copy, how to send it, by when.

System recordApplication status and the promised date update in the CRM
4After signing
AI Voice Call

Welcome new clients and confirm key contract milestones and benefits

Confirms the documents arrived and walks through the key dates. Questions about specific entitlements go straight to a specialist.

System recordHandover confirmation and key dates recorded on the file
5Retention
AI Voice Call

Call with renewal and fee payment reminders before policies lapse

A payment reminder is a service call on an existing relationship. For a call introducing a new product, the AI asks permission first.

System recordPayment commitments and renewal outcomes update in your system

It plugs into what you run, instead of replacing it

The AI reads your real data so its answers are right, and writes outcomes back, so your team keeps working where they already work. Your hotline number stays the same.

1. Inbound Leads & Reference Data Sources

WhatsApp & Messenger

Documents, confirmations and reminders

Inbound call
Chat / Web

Adviser calendars

Consultations booked inside the call

Read-only access, never modifies your live inventory
Repio AI
Central Processing & Conversation Core
1 unified record

One AI across chat and calls. Ingests leads instantly, queries live inventory, and works from a single customer record.

2. Outbound Actions & CRM Record

Contact clients via official channels

Recording archive

Recording, transcript and consent capture for every contact

✓ Pin location✓ Floor plans & pricing✓ Confirmation

Sync outcomes directly into your CRM

CRM and policy administration

Application status, missing documents and payment schedule

✓ Lead record✓ Call recording✓ Broker routing

Don't have a customer management system yet? Repio provides a built-in mini CRM for you: all customer records, appointments, and conversation history live neatly inside Repio.

Return on Investment

Is running an AI voice agent expensive?

Not at all. Rather than an added expense, the return from just one closed deal or successful client easily covers your entire AI operating cost for the year — before even counting saved labour.

1. AI Operating Investment
~4,5 triệu/ mo
~54M ₫ / year (setup included)
24/7 inbound & outbound without missing high-intent leads
Handles concurrent calls with zero busy tone
Syncs appointments and client records to your CRM
2. Return from Just 1 Success100% Breakeven
~8M ₫
Average value of one closed contract
Covers the qualification and appointment cost of AI
Every lead converted after that is 100% pure profit
Zero wasted ad spend due to delayed response times

Common questions

Does the AI give financial advice?

No. The AI gives general information from approved material, qualifies the need, and books time. Recommending a specific product always belongs to a specialist.

Are calls recorded, with consent captured?

Yes. The AI states up front that this is a virtual assistant and that the call is recorded. Every call leaves a recording, a transcript and an outcome.

Which lists can we call?

Lists with a clear source of consent, plus existing customers for service calls such as payment or document reminders.

Where is customer data processed?

We answer that in writing during evaluation: where data flows, how long it is kept, and who can access it. For financial services, before signature.